FAQS:
Welcome to  JX pet products factory!Wide ranges of pet supplies.

Work time GMT+8 Beijing Time
9:00 a.m -5:00 p.m. (Monday- Friday)

How can I order?
Firstly please send us email with your interested items to info@lovelypetty.com ,then we
 will send you the catalogs for your reference.

Secondly we will confirm with you the order sheet and goods value.
Payment
We'd like customer TT or pay by paypal or western union.

Shipping
Our shipping options are by courier,by air and by sea.
By courier is the first priority selection,such as DHL,TNT,UPS,,EMS etc.If by courier,customer will wait for 3-5 weekdays to get the parcel.
Shipping fee will be paid to us before shipping and we will confirm with you.
If by sea or by air,we'd like customers to pay Custom declaration charges.

Production time
Normally our production time for pet collars,leads, jewelry is 15-18days after we get
the payment but the pet beds and apparels will need 25-30days if paid.
Quality Guarantee
We guarantee each customer's order in correct color,quantity and best quality.If customer
 finds that goods in wrong color,quantity,pls inform us within 3days after you receive.
How does sizes work for your collars and bodies?
Our collar sizes are 6"-8" will fit pet's neck 4"-6",
8"-11" will fit pet's neck 6"-8"
for more details ,please send us email to enquiry .

Our dog apparel size chart is  XXS,XS,S,M,L,XL,XXL,XXXL,XXXXL,XXXXXL,XXXXXXL which is equal to
the back length about is 16-20cm, 18-22cm,22-26cm,27-31cm,

32-36cm,38-42cm,41-47cm,50-56cm,60-66cm,72-78cm,86-94cm.

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